What Is an Automated Pick and Pack System? Explained

An automated pick and pack system is a technology-driven solution used in warehouses and fulfillment centers to streamline order processing. It involves the use of machines, robotics, and software to automatically locate (pick) and package (pack) items for shipment. This system significantly reduces human error, increases speed, and enhances inventory accuracy. By integrating with inventory management and shipping platforms, it supports real-time tracking and optimized logistics. As e-commerce and high-volume distribution demands grow, automated pick and pack systems are becoming essential for improving efficiency, scalability, and customer satisfaction. This article explores how these systems work, their components, and their operational benefits.

What Is an Automated Pick and Pack System?

An automated pick-and-pack system is a cutting-edge solution that uses robotics, artificial intelligence, and advanced software to streamline the process of picking items from inventory and packing them for shipment. These systems replace manual labor with precision, speed, and consistency, making them a game-changer for businesses across various industries, including cannabis.

The core components of an automated pick-and-pack system include:

  • Robots and Autonomous Mobile Robots (AMRs): These robots navigate the warehouse, picking items with high precision.

  • AI and Vision Systems: Software that optimizes picking routes and ensures accuracy by identifying products through cameras and sensors.

  • Warehouse Management Software (WMS): Centralized software that syncs inventory, order management, and shipping data.

In the context of cannabis, the process is more than just picking and packing; it involves handling delicate products like pre-rolls and vapes while ensuring compliance with strict regulations. 

How Automated Pick and Pack Systems Work

The operation of an automated pick-and-pack system follows a precise, efficient flow. Below, we break down each key step in the process:

  1. Order Receipt: The process begins as an order is received and logged into the system. For general ecommerce, this involves syncing with the WMS to gather order details. In the cannabis sector, it integrates directly with dispensaries' or retailers' point-of-sale systems to capture accurate order data for fulfillment.

  2. Picking: Once the order is logged, the system uses robots or guided vehicles to retrieve items from the warehouse shelves. Sorting Robotics’ Jiko system, for example, autonomously picks delicate cannabis products like pre-rolls, ensuring gentle handling. This minimizes the risk of damage, which is critical in cannabis, where products like pre-rolls need to maintain their shape and integrity.

  3. Packing: After picking, the products are automatically packed. Sorting Robotics goes beyond simple packing—our Omni system also integrates with distillate infusion and dusting systems. This step not only ensures that pre-rolls and vapes are packed securely but also allows for value-added services like adding distillates or kief before packaging, providing a seamless integration of manufacturing and packing in one automated process.

  4. Shipping: The final step involves labeling and dispatching the orders. Sorting Robotics’ Stardust system handles this with ease, ensuring cannabis-specific requirements, such as child-resistant packaging and regulatory compliance, are met. The system integrates with carriers to track shipments, ensuring timely and accurate delivery.

By integrating product enhancement directly into the pick-and-pack process, Sorting Robotics sets itself apart from general automation systems, providing a specialized solution that addresses the unique needs of the cannabis industry.

Benefits of Automated Pick and Pack Systems

Automated pick-and-pack systems offer a range of benefits that can transform operations, particularly for cannabis businesses. Below, we explore the key advantages:

1. Speed and Efficiency

One of the most obvious advantages of automated systems is the significant boost in speed and efficiency. Industry leaders like 6 River Systems have reported a 2-3x increase in picking speed with their collaborative robots (6 River Systems, August 2018). Cannabis businesses face a unique challenge in dealing with products that need delicate handling, such as pre-rolls and vapes.

Sorting Robotics’ systems like Jiko for picking and Omni for packing allow for rapid fulfillment without compromising on the safety and quality of the product. The automation of these tasks enables cannabis producers to meet high-volume demand efficiently, especially during peak times like harvest season or holiday sales.

2. Accuracy and Quality Control

For cannabis companies, accuracy isn’t just about getting the right products to the right customers; it’s about ensuring compliance and product integrity. Mispacked orders or damaged goods can lead to severe regulatory consequences. Automation eliminates many of the errors that occur with manual processes. Sorting Robotics utilizes advanced AI and vision systems to ensure each order is accurate and precise.

Our systems also account for the unique needs of cannabis products, such as gentle handling of pre-rolls and vapes, and ensure that products are packed according to regulatory requirements like child-resistant packaging. This level of accuracy is a significant differentiator compared to general ecommerce automation systems like ShipBob, which don’t always cater to the same stringent cannabis-specific regulations.

3. Scalability and Labor Savings

Automated systems offer businesses the ability to scale quickly without needing to hire more personnel. Berkshire Grey’s Robotics-as-a-Service (RaaS) model allows businesses to expand fulfillment capabilities without the hefty upfront costs (Berkshire Grey, 2024). Sorting Robotics takes this a step further, providing systems that flex with seasonal demand spikes.

Cannabis producers can experience surges in demand during new product launches, legal changes, or increased market interest. With Sorting Robotics, our modular systems can easily scale up to accommodate these spikes. Our systems help reduce labor costs by automating tasks that would typically require multiple manual laborers, which is especially beneficial for cannabis businesses facing labor shortages or high operational costs.

4. Product Enhancement Integration

Unlike generalists like Hy-Tek or Modula, which focus on broad pick-and-pack automation, Sorting Robotics provides integrated product enhancement capabilities. Our systems enable cannabis-specific features like distillate infusion or kief dusting directly before the packing stage. This saves time in downstream processes and enhances product quality, adding value before the product even reaches the customer. This extra level of customization is a crucial feature that sets Sorting Robotics apart, particularly in an industry like cannabis, where product quality and differentiation are key to success.

These benefits make automated pick-and-pack systems a valuable investment for cannabis businesses aiming for higher efficiency, better quality control, and cost savings while scaling their operations to meet growing demand.

Why Cannabis Businesses Need Automated Pick and Pack Systems

The cannabis industry faces unique challenges, and automated pick-and-pack systems are not just beneficial—they’re essential. In this section, we’ll break down why cannabis businesses should adopt automation and how Sorting Robotics specifically addresses these challenges.

1. Industry Compliance

  • Cannabis businesses must adhere to strict regulations, including packaging, labeling, and tracking requirements.

  • Errors in these areas can lead to fines, recalls, or reputational damage.

    Automated systems help businesses comply by integrating necessary cannabis-specific features directly into the fulfillment process. Sorting Robotics ensures child-resistant packaging, accurate labeling, and compliance with all legal requirements, reducing human error and ensuring products meet regulations.

2. Product Delicacy

  • Cannabis products, such as pre-rolls and vapes, are delicate and require special handling.

  • Trichomes on cannabis buds are fragile and can be damaged easily.

    Our systems, like Jiko for picking and Omni for packing, are designed with this delicacy in mind. The automation minimizes handling risks, preserving the quality of pre-rolls, vapes, and infused items, so products reach customers intact and unspoiled.

3. Demand Spikes and Seasonality

  • Demand for cannabis can spike unexpectedly, especially during peak seasons or after legalization events.

  • Scaling up production quickly is challenging without automation.

    Automated systems like ours are scalable and adaptable to demand fluctuations. Sorting Robotics’ modular systems can handle 24/7 production, ensuring businesses meet spikes in demand without additional labor costs or operational hiccups.

4. Cost Efficiency and Labor Savings

  • Labor costs are significant for cannabis businesses, especially as the industry grows.

  • Automation reduces the need for manual labor, cutting costs in the long term.

    By automating repetitive tasks, our systems minimize labor needs and reduce operational costs. Sorting Robotics’ solutions not only save money but also improve profit margins by speeding up the fulfillment process and maintaining efficiency.

5. Efficiency and Streamlined Operations

  • Manual pick-and-pack processes can lead to inefficiencies and human error.

  • Time-consuming handoffs between departments can slow down operations.

    Our automated systems streamline the entire fulfillment process from picking to packing to shipping. Sorting Robotics integrates all stages of fulfillment into a single automated workflow, reducing bottlenecks, ensuring accuracy, and accelerating the process to meet customer demands quickly.

The Future of Automated Pick and Pack in Cannabis

The future of automated pick-and-pack in cannabis is poised to be transformative. Technological advancements, evolving industry trends, and the increasing need for efficiency will shape the next generation of fulfillment solutions. Let’s take a look at what’s to come and how Sorting Robotics is at the forefront of this exciting evolution.

1. AI and Real-Time Data

  • Predictive Analytics: The integration of AI will allow systems to predict demand patterns, optimize inventory, and adjust operations dynamically based on real-time data. AI can forecast which strains or products will be in demand, allowing businesses to adjust production and fulfillment proactively.


    Sorting Robotics is already integrating these capabilities into our systems. By utilizing AI, we aim to not only increase speed and efficiency but also improve accuracy and decision-making for cannabis producers, ensuring that production aligns perfectly with customer demand.

2. Sustainability in Packaging

  • Eco-Friendly Solutions: As the cannabis industry grows, so does its environmental impact. Sustainable packaging is becoming more important, with customers and regulators alike pushing for greener practices.

    Sorting Robotics is committed to sustainability. Our systems are designed to optimize packaging size and material usage, reducing waste while maintaining product integrity. This focus on sustainability aligns with growing trends in the industry, where brands are under increasing pressure to meet environmental expectations.

3. Full Automation and Robotics Integration

  • Hands-Free Fulfillment: As robotics technology continues to advance, we’re moving towards fully automated fulfillment systems. These systems will seamlessly handle all aspects of order fulfillment, from picking to packing to shipping, with minimal human intervention.

    Sorting Robotics is exploring the possibility of a fully automated solution that integrates picking, packing, and product enhancement (like infusion and dusting) into one cohesive process. This will further reduce the risk of human error, speed up fulfillment times, and enhance overall operational efficiency for cannabis businesses.

4. Advanced Customization and Flexibility

  • Tailored Solutions: As cannabis producers diversify their product offerings (e.g., infused pre-rolls, edibles, vapes), the need for flexible pick-and-pack systems increases. Automation must be adaptable to a wide range of products, each with different handling requirements.

    At Sorting Robotics, we’re developing systems that can handle a variety of cannabis products with ease. From pre-rolls to vapes to edibles, our systems like Jiko, Omni, and Stardust are designed to handle diverse products while maintaining the delicate care they require.

5. Integration with Other Technologies

  • Warehouse Management Systems (WMS): Future pick-and-pack systems will seamlessly integrate with existing warehouse management systems, improving inventory management and order accuracy.

    Sorting Robotics’ solutions are built to integrate smoothly with WMS and other third-party systems, ensuring that cannabis businesses can scale without overhauling their entire infrastructure. This integration will create a seamless workflow from order receipt to product shipping.

The future of automated pick-and-pack in cannabis is bright, driven by advances in AI, sustainability, and robotics. At Sorting Robotics, we’re not just keeping up with these trendswe’re leading them, constantly evolving our systems to meet the unique needs of cannabis producers. As the industry grows, so too will our solutions, providing businesses with the tools they need to stay competitive and efficient in an increasingly automated world.

The future is here don’t get left behind. Explore Sorting Robotics’ offerings and take your cannabis operations to the next level.

Frequently Asked Questions

1. What is an automated pick-and-pack system in the cannabis industry? 

An automated pick-and-pack system uses advanced technology, including robots, artificial intelligence, and warehouse management software, to pick cannabis products (like pre-rolls and vapes) from inventory and pack them for shipping. These systems automate the entire fulfillment process, improving speed, accuracy, and reducing labor costs.

2. How does Sorting Robotics’ automated system differ from other companies? 

Sorting Robotics specializes in cannabis-specific needs, offering automation solutions that handle delicate products like pre-rolls and vapes with precision. Unlike general logistics providers, our systems integrate product enhancement features, such as distillate infusion and kief dusting, while automating picking and packing.

3. Why should cannabis businesses use automated pick-and-pack systems?

Cannabis businesses face unique challenges, such as compliance with packaging regulations, maintaining product quality, and managing high demand fluctuations. Automated pick-and-pack systems improve speed, accuracy, and scalability, helping businesses meet these challenges while reducing errors and labor costs.

4. How do automated pick-and-pack systems handle cannabis-specific packaging requirements? 

Our systems are designed to accommodate the cannabis industry's specific packaging needs, including child-resistant packaging and compliance labeling. Additionally, systems like Omni handle the delicate nature of products, ensuring pre-rolls and vapes are packed securely without damage or loss of quality.

5. Can automated pick-and-pack systems handle both small and large-scale operations?

Yes, Sorting Robotics' automated systems are highly scalable. Whether you're a small cannabis producer or a large-scale distributor, our solutions can grow with your business. The modular nature of our systems allows you to expand and adjust based on demand fluctuations, such as harvest seasons or product launches.

Unlock the Future of Cannabis Fulfillment with Automation

Using Sorting Robotics for automated fulfillment offers numerous benefits, including faster processing times, higher accuracy, and enhanced product quality. Our systems are tailored specifically for the cannabis industry, ensuring compliance, reducing manual labor, and providing a scalable solution that helps you grow your business efficiently.

Automated pick-and-pack systems are revolutionizing the cannabis industry by offering unmatched efficiency, precision, and scalability. Sorting Robotics stands at the forefront of this transformation, providing tailored automation solutions that meet the unique needs of cannabis producers, from pre-rolls to vapes. With our advanced systems, businesses can streamline their operations, enhance product quality, and ensure compliance with ease.

Ready to take your cannabis fulfillment to the next level? Explore our solutions and see how Sorting Robotics can help your business thrive. Contact us today to discuss how we can support your growth and efficiency.

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