The following services are included in the warranty fee:

Coverage for 2,000 operational hours
Subscription to the online production analytics software, Laka™
- Monthly production reports
Unlimited firmware upgrades
- Continuous improvement to your machine’s speed and performance
Customer Support
- Slack support 8am - 8pm PST with response times under 15 minutes
- Voice, video, and augmented reality calling support when necessary
- In-person technician support when necessary with a technician flying out within 48 hours of notice
Bumper-to-bumper coverage on all parts and labor in the machine while being used according to the manual. Replacement parts include all subsystems up to full machine replacement, excluding consumables.